Terms of Service
1. About these Terms
These Terms of Service (“Terms”) form a binding agreement between you and SPORTR, a Swiss association with its registered seat at Route des Jeunes 35, 1227 Carouge, Switzerland (“SPORTR”, “we”, “us”).
The Terms govern your use of the SPORTR mobile app and website (together, “the Service”). By creating an account or using the Service, you accept these Terms. If you do not accept them, you cannot use the Service.
These Terms refer to and are completed by our Privacy Policy and our Cookie Policy, which form an integral part of this agreement.
We have written these Terms to be readable. If anything is unclear, write to us at contact@sportr.ch.
2. Who can use SPORTR
You can use SPORTR if all of the following are true:
- You are at least 16 years old
- You have the legal capacity to enter into a binding agreement
- You have not been previously banned from the Service
- Your use of the Service is permitted by the laws of your country of residence
By creating an account, you confirm that all of the above are true.
If we discover that you do not meet these requirements, we may suspend or close your account.
3. Your account
3.1 Creating an account
You can create an account with an email address and password, or by using sign-in with Google, Apple, or Facebook.
You agree to provide accurate information when creating your account, and to keep it up to date. The information you provide includes your real first name, your real last name, and your real date of birth. SPORTR is built on trust between players, and that trust depends on real identities.
3.2 Keeping your account secure
You are responsible for keeping your account credentials secure. Do not share your password. Do not let others use your account.
If you suspect that someone else has accessed your account, change your password immediately and write to us at contact@sportr.ch.
3.3 One person, one account
Each person can only have one SPORTR account. Creating multiple accounts to manipulate ratings, evade restrictions, or impersonate others is not permitted.
4. How you may and may not use SPORTR
4.1 What SPORTR is for
SPORTR is for amateur sport. You can use it to find, join, and organise sports events; to connect with other players; to discover facilities; and to participate in communities built around sport.
4.2 What you must not do
When using the Service, you must not:
- Harass, threaten, or abuse other users
- Discriminate against others on the basis of any protected characteristic
- Impersonate another person, or misrepresent who you are
- Post false, misleading, or fraudulent content, including fake events, false ratings, or invented identities
- Manipulate the rating or reliability system in any way : including coordinating with others to give unfair ratings, retaliating against ratings, or using multiple accounts to influence reputation
- Use the Service for commercial purposes without our prior written agreement : for example, organising paid events, recruiting for a business, or promoting third-party services
- Collect data about other users, including by scraping, automated tools, or any means not provided by the Service
- Upload viruses, malware, or harmful code
- Interfere with the Service or attempt to access parts of it you are not authorised to access
- Violate the law through your use of the Service
4.3 Content you post
When you post content on SPORTR : messages, event descriptions, profile information, photos, ratings ; you remain the owner of that content. You grant SPORTR a worldwide, non-exclusive, royalty-free licence to host, display, and distribute your content within the Service, for the purpose of operating it. This licence ends when you delete the content or your account, except where we are legally required to retain it.
You confirm that you have the right to post the content you upload, and that it does not infringe anyone else’s rights.
4.4 We can remove content and suspend accounts
If we believe content or behaviour violates these Terms, harms other users, or breaks the law, we may:
- Remove the content
- Suspend or close the account responsible
- In serious cases, report the matter to the authorities
We will use proportionate judgement and, where reasonable, give you a chance to explain before taking action ; but we may act immediately if there is a risk of harm.
5. Events and the rating system
5.1 Events are organised by users, not by SPORTR
Events on SPORTR are created and organised by users : by you, by other players, or by communities. SPORTR does not organise, host, or supervise events. We provide the platform; the event itself is between the participants.
This is important. It means:
- The organiser is responsible for the event : its location, timing, safety, and conduct
- Participants are responsible for their own decisions to attend, their own physical safety, their own equipment, and their own conduct
- SPORTR is not a sports club, a coach, a referee, or an event manager
5.2 If you organise an event
When you organise an event, you accept that:
- You are responsible for ensuring the event is safe, legal, and respectful
- You must accurately describe the event : sport, level, time, place, cost (if any), what to bring
- You must treat all participants fairly, regardless of who they are
- You are responsible for any commitments you make to participants
- You are not acting on behalf of SPORTR
5.3 If you join an event
When you join an event organised by another user, you accept that:
- You are choosing to participate at your own risk
- You are responsible for your own physical fitness, equipment, and safety decisions
- You should arrive on time, behave respectfully, and honour your commitment to attend
- You may be rated by other participants after the event
5.4 Ratings and reliability
After every event, participants can rate each other on factors including show-up, level accuracy, sportsmanship, and punctuality. Ratings feed into a reliability score that is visible on your profile.
The rating system is designed to build trust between players. We protect it with safeguards : including quorum rules, frequency caps, and protections for new players ; but we cannot guarantee that every rating reflects reality. If you believe you have received an unfair rating, you can report it at contact@sportr.ch.
6. Communities
Communities on SPORTR are created and managed by users. The community organiser is responsible for the rules, the membership, and the conduct of the community.
These Terms apply to all community activity on SPORTR. A community cannot establish rules that contradict these Terms.
If a community violates these Terms or causes harm, we may suspend or remove it.
7. The Service may change
We are actively building SPORTR. Features will be added, changed, or removed over time. We may also update the Service for technical, legal, or commercial reasons.
We do our best to give notice of material changes. For changes that significantly reduce the functionality of the Service, we will give at least 30 days’ notice where reasonably possible.
8. Pricing
The current version of the Service is provided free of charge. We reserve the right to introduce paid features in the future. If we do, we will:
- Give clear advance notice
- Make clear which features are paid and which remain free
- Never start charging you without your active, informed agreement
9. Liability and disclaimers
9.1 The Service is provided “as is”
We do our best to keep SPORTR running reliably, but we cannot guarantee that the Service will always be available, error-free, or uninterrupted. We provide the Service “as is” and “as available”, without warranties beyond those required by law.
9.2 Limits on our liability
To the maximum extent permitted by Swiss law:
- SPORTR is not liable for the conduct of users. This includes but is not limited to: physical injury sustained at events; theft, loss, or damage of property; harassment, discrimination, or assault; misrepresentations made by other users; failure of organisers to deliver promised events.
- SPORTR is not liable for indirect or consequential damages, including loss of profit, loss of opportunity, or loss of reputation.
- SPORTR’s total liability for any claim relating to the Service is limited to the amount you have paid us in the 12 months preceding the claim, or 100 CHF, whichever is greater.
These limitations do not apply where they would be invalid under Swiss law : including in cases of intent (dol) or gross negligence (négligence grave) on our part, or where the law does not permit limitation (such as for personal injury caused directly by us).
9.3 You are responsible for your sport
Sport carries inherent risks of injury. By participating in events through SPORTR, you accept these risks. You are responsible for ensuring that you are physically able to participate, that you have appropriate equipment, that you respect facility rules, and that you take reasonable precautions for your own safety.
We strongly recommend that you have personal accident insurance covering sports activities. In Switzerland, this is typically included in your basic health insurance (assurance accident) ; confirm with your insurer.
10. Suspending or closing your account
10.1 You can leave at any time
You can delete your account at any time from the app’s settings. When you do, your data is handled according to our Privacy Policy.
10.2 We can close your account
We may suspend or close your account if:
- You violate these Terms
- You violate the law
- Your conduct on the Service causes harm to others or to us
- You fail to confirm you meet our eligibility requirements when asked
Where reasonable, we will tell you the reason and give you a chance to respond. In serious cases, we may act immediately. If your account is closed for serious violations, you may not create a new one.
10.3 What happens after closure
When your account is closed (by you or by us):
- You lose access to the Service
- Your profile, events, and content are removed or anonymised, in line with our Privacy Policy
- Sections of these Terms that by their nature should survive closure (intellectual property, liability, governing law) continue to apply
11. Intellectual property
The SPORTR name, logo, design, source code, and all other elements of the Service (other than user content) are owned by SPORTR or licensed to us. You may not copy, modify, reproduce, or use these elements except as part of using the Service in the way it is intended.
12. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will:
- Update the “Last updated” date at the top
- Notify you in the app and/or by email at least 30 days before the changes take effect
If you continue to use the Service after the changes take effect, you accept the updated Terms. If you do not agree, you can stop using the Service and close your account.
13. Governing law and disputes
These Terms are governed by Swiss law, without regard to conflict-of-law principles.
If a dispute arises between you and SPORTR, we’d like to try to resolve it directly first. Write to us at contact@sportr.ch and we will do our best to find a solution.
If we cannot resolve the dispute amicably, the courts of Geneva, Switzerland have exclusive jurisdiction ; except where the law gives consumers the right to bring proceedings in their country of residence.
If you are a consumer resident in the European Union, you also have access to the European Commission’s online dispute resolution platform: ec.europa.eu/consumers/odr.
14. Final provisions
- If any part of these Terms is found to be invalid or unenforceable, the rest remains in force.
- Our failure to enforce a part of these Terms does not mean we waive the right to enforce it later.
- These Terms are personal to you : you cannot transfer them to anyone else.
- We may transfer our rights and obligations under these Terms to another organisation (for example, when SPORTR converts from an association to a company). If we do, we will tell you, and your rights will not be affected.
15. Contact
For any question about these Terms:
Email: contact@sportr.ch
Postal address:
SPORTR
Route des Jeunes 35
1227 Carouge
Switzerland
These Terms are available in English. A French version is also available. In case of inconsistency between language versions, the French version will prevail for users resident in Switzerland.